Frequently asked questions
How fast do I get my proof?
Within 1-2 business days after you place your order and upload your photo.
How many revisions do I get?
Unlimited. We will keep refining until you are happy.
When do you print the canvas?
Only after you approve the final proof.
How long does shipping take?
Your order typically ships within 5 business days after approval. Delivery time varies by destination and carrier.
Can I cancel or get a refund?
Because each piece is custom-made, all sales are final once production begins. If your order arrives damaged, we will replace it.
What if my photo is not good enough?
We review quality before starting. If we need a better image, we will email you before creating the artwork.
